Data collected
As part of your use of the sea-mop.fr website and our services, we may collect the following personal data:
- Identification data: last name, first name, email address, phone number
- Delivery data: postal address
- Payment data: banking information is processed directly by our secure payment service providers
- Browsing data: IP address, cookies, pages visited
- Sizing form data: technical information about your boat
Purposes of processing
Your personal data is collected for the following purposes:
- Order management and customer relationship management
- Delivery of ordered products
- Processing contact and support requests
- Improving our services and user experience
- Compliance with our legal and regulatory obligations
Legal basis
The processing of your data is based on the following legal grounds: performance of a contract (order processing), consent (contact form, cookies), legitimate interest (service improvement), and compliance with legal obligations (accounting, taxation).
Recipients
Your personal data may be shared with the following recipients: Sea MOP internal departments, our payment service providers, our carriers for delivery, and administrative or judicial authorities when required by law. No data is transferred outside the European Union.
Retention period
Your data is retained for the period necessary for the purposes for which it was collected: customer data (3 years after the last order), accounting data (10 years), marketing/prospecting data (3 years after the last contact), cookies (13 months maximum).
Users’ rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access: obtain confirmation that your data is being processed and receive a copy of it
- Right to rectification: request the correction of inaccurate or incomplete data
- Right to erasure: request the deletion of your data in the cases provided for by law
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to the processing of your data on legitimate grounds
- Right to restriction: request restriction of processing in certain cases
To exercise these rights, please contact us at: contact@sea-mop.fr. You also have the right to lodge a complaint with the CNIL (French Data Protection Authority).
Cookies
The sea-mop.fr website uses cookies to ensure the proper functioning of the site, measure audience, and improve your browsing experience. You may change your cookie preferences at any time via the cookie management banner on the site. Cookies that are strictly necessary for the operation of the site cannot be disabled.
Security
Sea MOP implements appropriate technical and organisational measures to protect your personal data against destruction, loss, alteration, disclosure, or unauthorised access. The site uses the HTTPS protocol to secure data exchanges. Payments are processed by PCI DSS-certified service providers.
Changes
Sea MOP reserves the right to amend this privacy policy at any time. Any changes will be published on this page with an update date. We invite you to consult this page regularly.
DPO contact
For any questions relating to the protection of your personal data, you may contact our Data Protection Officer (DPO):
Email: dpo@sea-mop.fr
Mail: DPO — Sea MOP SAS, ZA de Kerfontaine, 29000 Quimper, France
