Website publisher
OZ Monaco, RCI 25P10771
Editorial manager: Eric MÜLLER
OZ, Talaria Center, 7 rue de l’Industrie, 98000 Monaco
Email: skipper@sea-mop.com
Website: www.sea-mop.com
FORMS
We collect personal data via information request forms. The information collected is processed electronically in order to inform you and respond to your request.
COOKIES
You are a visitor to the website. You may browse the site without having to identify yourself. We respect our visitors’ anonymity. We do not create visitor profiles.
Site connection data (log files) is used solely for site security (detecting potential intrusions) and to estimate overall site traffic (e.g., the most visited sections).
We use persistent cookies (a cookie is a small block of data sent by a web server and stored on your computer’s hard drive).
The cookies we use (if necessary) do not allow us to identify you. They only enable us to remember a user’s characteristics during a visit, in particular to avoid having them enter their contact details multiple times.
You may refuse cookies by configuring your browser; our site will remain accessible. By changing your browser settings, you may request to be notified when a cookie is activated, or refuse all cookies. If you choose the latter option, our website will remain accessible, but it will be impossible to access your customer area.
Placing a cookie requires your prior explicit and unambiguous consent: you may accept or refuse the placement of cookies at any time.
Refusing to install a cookie may result in the inability to access certain services.
WHY DO WE PROCESS YOUR DATA?
We may collect your data when you visit the sea-mop.com website, which uses cookies, when you create an account on the sea-mop.com website, when you purchase our products or services, or when you subscribe to our newsletters.
We process your data in order to provide you with a smooth and relevant browsing experience on the sea-mop.com website, process your orders, manage your customer reviews, and collect payments.
Processing No. 1: Browsing the sea-mop.com website
We process your data to enable you to browse the sea-mop.com website. The legal basis for this processing is your consent.
Processing No. 2: Processing your orders
We process your data in order to fulfil your orders.
The purpose of this processing is customer relationship management (CRM), after-sales service, management of distance selling services, management of marketing/commercial prospecting actions related to the use of the sea-mop.com website, and management of order payments.
The performance of the contract between you and us is the legal basis for this processing.
With regard to product recall management, the legal basis for the processing is sea-mop.com’s legal obligation.
With regard to marketing/commercial prospecting actions, the legal basis for the processing is, as applicable, your consent or our legitimate interest.
Processing No. 3: Managing customer reviews
We process your data to invite you to leave reviews on the sea-mop.com website and to share them with the customer community.
Your consent or sea-mop.com’s legitimate interest is the legal basis for this processing.
Processing No. 4: Minors’ personal data
sea-mop.com is not intended for minors; consequently, sea-mop.com does not process data specifically relating to minors. We do not create marketing profiles linked to minors.
It is the responsibility of parents and any person exercising parental authority to decide whether their minor child is authorised to use the sea-mop.com website.
WHO ARE THE RECIPIENTS OF YOUR DATA?
sea-mop.com undertakes to ensure respect for the privacy of internet users who visit this website and, within the limits of the state of the art, to ensure the confidentiality of the personal information transmitted to it.
The recipients of the data are sea-mop.com and its staff only.
DATA RETENTION PERIOD
The main categories of data collected by sea-mop.com are retained for the following periods.
For prospects:
The data is retained in active archives (i.e., routinely accessible by the relevant sea-mop.com departments) for 3 years from the prospect’s last contact.
No intermediate archiving (which concerns data that still has an administrative interest for the relevant departments, for example in the event of litigation, and whose retention periods are set by the applicable limitation rules) is carried out for this data.
For orders, the data is retained:
In active archives for 5 years from the end of the customer’s use of the orders
In intermediate archives for 5 years from the end of retention in active archives.
For customers, the data is retained:
In active archives for 5 years from the end of the business relationship.
In intermediate archives for 5 years from the end of retention in active archives.
YOUR RIGHTS REGARDING YOUR DATA
In accordance with the French Data Protection Act (“Informatique et Libertés”) of 6 January 1978, you have the right to access and rectify information concerning you. If you wish to exercise this right and obtain a copy of the information concerning you, please send a letter to Oz, Talaria Center, Mop Department, 7 rue de l’Industrie, 98000 Monaco, enclosing a photocopy of your identity card.
You may also view the data concerning you from your customer area, under the “My personal data” section.
To enable us to respond to your request, please provide us with a few details (date and context of your last contact with sea-mop.com).
Please also provide a telephone number and an email address where we can reach you if we need clarification in order to process your request promptly.
You may also, for legitimate reasons, object to the processing of data concerning you.
